Terms & Conditions

This website is operated by G-Oi Design. By accessing the site or submitting an enquiry, you agree to the following Terms & Conditions.

G-Oi is a London-based design studio producing limited edition, made-to-order furniture that exists between art and function.

All pieces are made to order and released in limited quantities.

Products are not available for direct purchase. Orders are processed via enquiry only.
Submitting an enquiry does not constitute a confirmed order.

For urgent requests, lead time queries, or customisations, contacting the studio prior to order is required.

We reserve the right to:

Prices listed are indicative only.

Final pricing will be confirmed following enquiry and may include:

All prices are subject to change until an order is confirmed.

Orders are confirmed only once:

As all pieces are made to order, all sales are final.

Estimated lead time is 2–4 weeks, excluding shipping.

All items are produced and shipped from Europe.
Lead times are estimates and may vary depending on production or logistics.

We offer worldwide shipping.

Shipping costs are calculated after enquiry and confirmed prior to payment.
Customers are responsible for ensuring accurate delivery details.

For orders shipped outside the UK, import duties, taxes, and customs fees are the responsibility of the customer.

All items are final sale. We do not accept returns or exchanges on made-to-order pieces.

In the event of damage during transit:

All pieces include a 1-year structural warranty from the date of delivery.

This warranty covers manufacturing faults but does not cover:

Due to the nature of collectible and made-to-order furniture:

To the extent permitted by law, G-Oi Design is not liable for:

Nothing in these terms excludes rights under applicable consumer law.

These Terms are governed by the laws of the United Kingdom.

For all enquiries:
info@g-oi.com