Privacy Policy

Privacy Policy

1. Overview

G-Oi Design (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This policy explains how we collect, use, and store your information when you visit our website or submit an enquiry.

2. Information We Collect

We only collect information necessary to process enquiries and provide our services.

This may include:

  • Name

  • Email address

  • Phone number (if provided)

  • Shipping location or address

  • Details submitted via enquiry forms

We may also automatically collect limited technical data such as:

  • IP address

  • Browser type

  • Basic site usage data (via cookies or analytics tools)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes

  • Process and manage orders

  • Arrange shipping and delivery

  • Communicate important updates

  • Improve our website and services

We do not sell or rent your personal data.

4. Sharing Your Information

We only share your information where necessary, including with:

  • Payment providers

  • Shipping and logistics partners

  • Shopify and related service providers

These parties only receive the information required to perform their services.

5. Cookies & Analytics

Our website may use cookies and similar technologies to:

  • Improve site functionality

  • Understand how visitors use the site

You can control or disable cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil enquiries and orders

  • Meet legal or accounting obligations

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

To make a request, contact us at the email below.

8. Data Security

We take reasonable steps to protect your personal information, but no method of transmission over the internet is completely secure.

9. International Transfers

As we operate internationally, your information may be processed in countries outside your own, including the UK and EU.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact

For any privacy-related questions or requests:
info@g-oi.com