GDPR

GDPR & Data Protection

1. Overview

G-Oi Design (“we”, “us”, “our”) is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU GDPR.

This page explains your rights and how your data is handled.

2. Data Controller

G-Oi Design is the data controller responsible for your personal data.

For any data protection enquiries:
info@g-oi.com

3. Lawful Basis for Processing

We only process personal data where we have a lawful basis to do so, including:

  • Legitimate interests — responding to enquiries and operating our business

  • Contractual necessity — processing orders and arranging delivery

  • Legal obligations — record keeping, tax, and compliance

4. Your Rights

Under GDPR, you have the right to:

  • Access — request a copy of your personal data

  • Rectification — correct inaccurate or incomplete data

  • Erasure — request deletion of your data

  • Restriction — limit how your data is used

  • Data portability — receive your data in a transferable format

  • Objection — object to certain types of processing

To exercise any of these rights, contact:
info@g-oi.com

5. Data We Process

We process only the data necessary to operate our services, including:

  • Contact details (name, email, phone)

  • Enquiry and order information

  • Shipping details

We do not collect unnecessary or excessive personal data.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Respond to enquiries

  • Fulfil orders

  • Meet legal and financial obligations

7. Third-Party Services

We may share your data with trusted third parties, including:

  • Shopify (website platform)

  • Payment providers

  • Shipping and logistics partners

These providers process data only as required to deliver their services.

8. International Transfers

As we operate internationally, your data may be transferred outside the UK or EU.

Where this occurs, we ensure appropriate safeguards are in place.

9. Data Security

We take reasonable technical and organisational measures to protect your data.
However, no system is completely secure.

10. Complaints

If you have concerns about how your data is handled, please contact us first.

You also have the right to lodge a complaint with a supervisory authority, such as the UK Information Commissioner’s Office (ICO).